TripperTip is a digital travel-planning service operated by SCALYOU LLC, a Wyoming limited liability company.
You can permanently delete your TripperTip account and associated personal data from the mobile app or submit a request here without installing or signing in to the app.
1. Delete your account in the app
Open the TripperTip Android app and go to Settings → Delete Account. Follow the confirmation steps. Password accounts must confirm their password; Google accounts use their current authenticated session.
The in-app process normally deletes the account as soon as authentication and the deletion request succeed. If it does not complete, use the public request form below.
2. Request deletion without the app
Submit the form using the email address associated with your TripperTip account. We will contact that address to verify ownership before deleting data. You may instead email contact@trippertip.com with the subject “TripperTip account deletion request.”
3. What we delete
- Your TripperTip authentication account, profile information, connected sign-in records, and active sessions.
- Saved itineraries, trip preferences, generated-plan records associated with the account, and customer-review submissions.
- Trip balance, internal credit transactions, Stripe order records held in the TripperTip database, and verified mobile purchase records associated with the account.
- Notification preferences, locally owned scheduled reminders during in-app deletion, and account-linked push-notification device registrations where present.
- Account-linked free-trial and other service records that are configured to be removed with the account.
4. Information that may be retained
Payment processors and app stores, including Stripe and Google Play, maintain their own transaction records under their legal obligations and privacy policies. Deleting a TripperTip account does not delete records held independently by those providers.
TripperTip may retain limited support correspondence, transaction evidence, or security and fraud-prevention records when reasonably necessary for tax, accounting, chargeback, dispute, legal, or abuse-prevention obligations. Retained information is restricted to those purposes and removed or de-identified when it is no longer required.
5. Timing and important effects
We normally respond to public requests within one business day and complete a verified deletion request within 30 days. We will tell you if a legal exception requires a different period.
- Deletion is permanent and cannot be undone.
- Unused Trips and access to saved itineraries are lost when the account is deleted.
- TripperTip currently sells one-time Trip packages rather than recurring subscriptions, so there is no TripperTip subscription to cancel as part of deletion.
- For security, never include your password, complete payment-card number, or card security code in a deletion request.
For more information about data handling, read the TripperTip Privacy Policy.
Questions about this document?
Our support team can point you to the right information.