Frequently asked questions

TripperTip is AI-powered digital travel-planning software operated by SCALYOU LLC. It creates personalized digital itineraries and informational destination guidance from the trip details you provide.

No. TripperTip is not a travel agency and does not book or manage flights, hotels, tours, tickets, accommodation, activities, or transportation. It provides planning information that you can use when arranging travel directly with third-party providers.

A generated plan can include a personalized day-by-day schedule, suggested activities, realistic timing, route guidance, estimated costs, and recommendations shaped by your destination, dates, interests, transport preference, and budget.

Yes. You can enter cities worldwide in the AI Planner. Featured destination and country pages offer convenient starting points, but they do not limit where you can create an itinerary.

Yes. AI-generated guidance may be incomplete or become outdated. Confirm important prices, availability, opening hours, safety information, visa requirements, weather, transport, and reservation requirements with the responsible provider or official authority before acting.

You can explore TripperTip without an account. You will be asked to sign in before generating a personalized itinerary so an available Trip can be verified securely.

Sign in and open My Trips from the navigation. Itineraries created with a tier that includes saved trips will appear in your account library.

Each successful itinerary generation uses one Trip. Basic, Pro, and Premium each provide 10 Trips, while One Sample provides one Trip.

If a paid generation fails before a usable personalized itinerary is returned, the consumed Trip is designed to be restored automatically. Refresh your balance and billing history, then contact support if the Trip does not return.

All TripperTip prices are displayed and charged in United States dollars (USD). Your bank or card provider may apply currency-conversion or international transaction fees.

Basic costs $9.00 USD, Pro costs $19.00 USD, and Premium costs $29.00 USD; each provides 10 Trips. Basic includes detailed schedules and saved trips. Pro adds weather-aware planning, advanced recommendations, and activity ordering by actual route duration. Premium adds detailed transport legs between activities.

Purchased Trips do not expire. They remain associated with your TripperTip account until they are used.

Premium places a transport leg between consecutive activities, estimates route distance and journey duration, and orders activities using actual route duration. For public transit, it can also show lines, stations, transfers, and walking connections.

Routes and public-transit details depend on current third-party map and transit coverage for the destination, date, time, and selected travel mode. TripperTip clearly marks a leg when detailed route data is unavailable.

Trips are normally added to your TripperTip account after the payment provider confirms a successful purchase. Check Billing & history or contact support if a completed purchase is not reflected.

Purchased Trips are generally non-refundable once delivered or used. Exceptions may apply where required by law or expressly provided by the Refund Policy.

Payments made through TripperTip web checkout are processed securely by Stripe. Mobile-app purchases may be processed by Apple or Google. TripperTip does not store complete payment-card numbers or card security codes.

An approved review may display the public name, star rating, title, review text, and verified-itinerary indicator chosen for the review. The account email is not displayed. New and edited reviews are moderated before publication.

Use the Contact page, email contact@trippertip.com, or call +1 571-504-7077. The currently displayed expected response time is within 24 hours, Monday through Friday.